FREQUENTLY ASKED QUESTIONS
Please read our FAQ before sending us a message.
What are the delivery charge for orders from the Online Shop?
Shipping costs are:
7€ to EU
15€ to UK
50€ to Russia
Up to 120€ of orders, there is free shipping in EU.
Outside EU (except for UK and Russia) there are two different shipping available:
25€ Express Delivery
On 150€ you will receive also a Free EB Flag
12€ Standard Shipping Delivery (no tracking code)
Which payment methods are accepted in the Online Shop?
We accept Visa, Mastercard, etc., and payments through PayPal.
PayPal protects your data using the most-advanced encryption and anti-fraud technology.
How long will delivery take?
The order usually takes up from 2 to 6 business days in Europe and outside Europe 8-15 days from the day of shipping. We undertake to ship once a week, any delays will be communicated by e-mail.